Trust in the company you are doing business with is the hardest obstacle we as a company have to overcome when trying to convince you that we are going to do what we promise, and it's stories like this that make it that much harder. According to the Business Examiner on Thursday, April 12, 2012: Beaver Worx, LLC has had it's contractors license suspended by the Washington State Department of Labor and Industries as of March 29, 2012. Homeowners from Seattle to Tacoma have complaints against Beaver Worx for not paying it's suppliers which has caused the suppliers to put liens on the homeowners homes. 8 of 10 complaints with the BBB so far remain unanswered.
This is a horror story in the making, and fortunately this extreme case is not too common. What is common, contractors coming in to do work they are not sure of or do not have the expertise to be completing, then when the job is unsatisfactory or does not perform as expected within a year or two, the company is gone or will not respond. We all know that hiring the right contractor is an art form. We dance back on forth on the price between two or three potential companies, and far too often let the price be the deciding factor. In metal roofing, without a doubt, you get what you pay for.
As a metal roofing company how do we stand out? WE ONLY DO METAL ROOFING! Our installers spend every working day honing their skills that make our metal roofing projects not only look amazing right down to the last fold and hem, but to make them last through the elements the Pacific Northwest is known to dish out. We pick the materials based on the quality of the product and the reputation of the supplier who will be providing the overall warranty. In addition to the manufacturer's warranty, we also provide a weather tightness warranty on our installation, and the good news, we are now in our 20th year and are still responding to homeowners we helped in year 1! When you pick Metal Roof Specialties, you are not choosing us because of the price, you are choosing us because the job will meet your every expectation.
Our heart goes out to any customer who's experience is anything less then the promise between you and your contractor. We get calls every day on this subject and have made a commitment to all we deal with to do exactly what we promise!
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